Shipping & Delivery Information
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and delivery service process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. As we are sending our products straight from various jewellers and accessories makers from all around the world the international delivery usually takes about 15–30 business days to arrive at their destination but can take longer from time to time.
To cut the delivery time and shipping cost down to minimum your multi-item order may be shipped in multiple separate packages if made by different jewellers/accessories makers.